Privacy Policy & GDPR Compliance

Shawly Oven Care

Introduction

Shawly Oven Care is committed to protecting your privacy and ensuring that your personal data is handled safely, securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use and protect your personal information when you contact us or use our website.

Data Controller

The data controller responsible for your personal data is:

Craig Shaw
Shawly Oven Care
32 Cherry Close
Hurley, Atherstone
CV9 2NB

Email: info@shawlyovencare.co.uk
Telephone: 07415 681053

What Personal Data We Collect

Name
Email address
Telephone number
Address (where required to provide services)
Information provided through contact forms, emails or telephone enquiries

We only collect personal data that is necessary to respond to enquiries or provide our services.

How We Use Your Information

To respond to enquiries or booking requests
To provide oven and appliance cleaning services
To arrange appointments and communicate with you
For invoicing and basic record-keeping where required

We do not use your data for automated decision-making or profiling.

Lawful Basis for Processing

Under UK GDPR, we process personal data using the following lawful bases:

Consent – when you contact us directly
Contract – where data is required to provide a service
Legal obligation – where data must be retained for accounting or regulatory purposes

How We Store and Protect Your Data

Secure email systems
Password-protected devices
Restricted access to personal information

Your data is stored only for as long as necessary to fulfil the purpose it was collected for, or to meet legal obligations.

Sharing Your Data

We do not sell, rent or trade your personal data.

Your information will only be shared where legally required or where necessary to provide a service (for example, for accounting purposes).

Your GDPR Rights

Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing
Request data portability

To exercise any of these rights, please contact us using the details provided above.

Cookies

Our website may use cookies to improve user experience and analyse website performance.

For more information, please refer to our Cookie Policy.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page.